I cannot log in to my Brainety account

If you have read and have not found a solution in our knowledge base, kindly submit a ticket.

Hey there! I've got a super simple and convenient way for you to access your Brainety account.


To get started, all you have to do is look for an email from us with a link to Brainety. Once you click on that link, you'll be directed to a page where you can create your very own password. Don't forget to double-check your spam folder too, just in case the email landed there! I really hope this little tip makes things smoother for you.


Once you've created your password, you'll be automatically logged into your account. But hey, we understand that sometimes passwords slip our minds. If that happens, don't stress! You can easily reset your password by clicking on this handy link: https://brainety.com/reset


Hope this helps! If you have any other questions, feel free to reach out to us at support@brainety.com.


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